Return & Refund Policy

Important: 24 to 48 Hours Reporting Required

You must inform us within 24 to 48 hours of receiving your order if there is any damage or defect in the product.

Returns or exchanges will ONLY be accepted if you report the issue within 24 to 48 hours of delivery. If you inform us after this time period, we will not be able to process a return or exchange.

Eligibility for Returns

Product must be damaged or defective
Issue must be reported within 24 to 48 hours of delivery
Product must be unused and in original packaging
Proof of damage (photos/videos) must be provided

How to Report an Issue

Email: [your email]
Phone: [your phone number]
WhatsApp: [your WhatsApp number]

Non-Returnable Items

Items reported after 48 hours of delivery
Products that have been used or opened
Items without original packaging
Products damaged due to misuse

Refund Process

Once your return request is approved:

Refunds will be processed within 7-10 business days
Amount will be credited to your original payment method
Exchange items will be shipped within 3-5 business days

Remember: You must report any issues within 24 to 48 hours of delivery. No exceptions.

Contact Us

For any questions about our return policy, please contact our customer service team.